Use the following pages to help you troubleshoot problems with the Clean Access Agent install, uninstall, and use. 

• Screens and Messages - This page will describe each of the screens the Clean Access Agent might produce during the log-in process.  It will also explain what action you should take when you are presented with any of these screens.
   
• Gray Login/Logout - This page will talk about problems related to a gray Login/Logout option on the Clean Access Agent while trying to connect to the FIU network.
   
• Installation Problems - Discussions of problems with the Clean Access Agent installation, and possible solutions.